Jira Backup And
Disaster Recovery
Service

Protect every project, issue, attachment, and workflow in Jira
with real-time, automated backups.

Transparent Pricing

Scalable pricing designed for businesses of every size. Start free, upgrade as you grow.

No Plans Available

We don't have pricing plans available for Jira at the moment. Please try selecting a different plan or contact our sales team.

Contact Sales

All plans include 99.9% uptime SLA and 24/7 customer support

About Jira Backup Solution

Jira has become the backbone of modern project management, storing everything from sprint plans to release histories and service tickets. But because it operates as a live, constantly changing system, losing even a small portion of that data can cause serious disruption.

Zoom Backup for Jira ensures that every project, issue, and workflow is continuously protected. It captures all your boards, comments, attachments, and configurations so that no piece of work or record of progress is ever lost.

Our approach goes beyond basic file storage. We preserve relationships between issues, user assignments, and dependencies so your teams can restore Jira exactly as it was, down to the smallest detail. With a clear interface to view, filter, and restore data instantly, recovery becomes fast, transparent, and stress free.

What’s Included in Your Backup?

Every backup is timestamped, encrypted, and validated automatically.
Whether you need a full restoration or a single issue recovered, it’s always available within seconds.

What's included:
1. Projects, issues, and subtasks
2. Sprints, epics, and backlog data
3. Comments, attachments, and labels
4. Workflows, fields, and custom configurations
5. Dashboards, filters, and boards
6. User profiles, groups, and permissions
7. Audit logs and activity histories

Does Jira Recommend External Backups?

Atlassian clearly states that users are responsible for maintaining their own backups.
While Jira Cloud provides redundancy within its platform, it does not protect you against user errors, configuration mistakes, or malicious deletions.

Teams choose external backup for several key reasons:
1. Data ownership and control: An external backup guarantees that your Jira data remains accessible even if your subscription changes, your admin account is locked, or a migration is required.
2. Protection from internal mistakes: Accidental bulk deletions or overwritten workflows can occur within seconds. Having an independent backup ensures that no change is irreversible.
3. Regulatory and audit needs: For industries bound by ISO, SOC, or GDPR, keeping a verifiable, immutable copy of Jira data off platform is critical for compliance and peace of mind.

Features Of Your Jira Backup

1
Automated Daily Backups
Set it once, and rest assured knowing your data is backed up automatically every day.
2
Full and Incremental Backups
Optimize storage and ensure efficient data recovery.
3
Multiple Storage Options
Store backups on cloud (AWS, Azure, Google Cloud) or on-premises.
4
Disaster Recovery:
Quick restoration with minimal downtime.
5
Fast & Scalable Backup
Efficiently handle large data volumes, with backup speed optimized by Jira’s API capabilities.
6
Flexible Manual Backup
Perform backups whenever needed—perfect for safeguarding data before imports or bulk updates.

Retention Policies

Customizable Retention Periods

Configure how long data is stored before being deleted.

Regulatory Compliance Support

Ensures compliance with GDPR, HIPAA, and other regulations.

Integration with Other Tools

1
Cloud Storage Platforms
2
CI/CD Pipelines
3
Monitoring and Logging Tools
4
Project Management & Collaboration Tools
5
Identity & Access Management

Frequently Asked Questions

FAQs

01.

Q1. Is the data encrypted?

Yes, the data is encrypted using customer-managed encryption keys.

02.

Q2. Do we get an option to select the cloud?

Yes, Zoom Backup supports backup on Google Cloud (GCP), Amazon Web Services (AWS), and Microsoft Azure.

03.

Q3. Does the backup include custom fields?

Yes, custom fields can be included in the backup solution, especially in higher-tier plans.

04.

Q4. How often is the data backed up?

Data is backed up daily, with options for more frequent backups in advanced plans.

05.

Q5. How long can the data be retained?

Data can be retained for up to 7 years, based on your selected retention policy.

06.

Q6. Can I opt for an immutable backup?

Yes, Zoom Backup provides an option for immutable backups to prevent data tampering or deletion.

07.

Q7. How long does it take to back up the entire environment?

Backup time depends on data size—initial backups may take several hours, while subsequent incremental backups are significantly faster.

08.

Q8. Does the backup include File Cabinet folders?

Yes, the backup includes File Cabinet folders.

Jira Backup And Disaster Recovery Service