FAQs
Frequently asked questions
01.
Is the data encrypted?
Yes, the data is encrypted using customer-managed encryption keys.
02.
Do we get an option to select the cloud?
Yes, Zoom Backup supports backup on Google Cloud (GCP), Amazon Web Services (AWS), and Microsoft Azure and (Oracle Cloud Infrastructure) OCI
03.
Does the backup include custom fields?
Yes, custom fields can be included in the backup solution, especially in higher-tier plans.
04.
How often is the data backed up?
Data is backed up daily, with options for more frequent backups in advanced plans.
05.
How long can the data be retained?
Data can be retained for up to 7 years, based on your selected retention policy.
06.
Can I opt for an immutable backup?
Yes, Zoom Backup provides an option for immutable backups to prevent data tampering or deletion.
07.
How long does it take to back up the entire environment?
Backup time depends on data size—initial backups may take several hours, while subsequent incremental backups are significantly faster.
08.
Does the backup include File Cabinet folders?
Yes, the backup includes File Cabinet folders.